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Shipping Policy

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We ship all orders via USPS and include complimentary tracking on all orders. Most orders ship within 3-5 business days. You will receive an email shipping confirmation once your order has shipped along with your tracking number.

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Please be aware that although we try our best to provide the fastest shipping, transit times can vary and we have no control over this or what happens during transit. We do not refund for misplaced packages during transit or delays but we will do our best to try and track it down for you.

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If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is "returned to sender", Truly Alchemi LLC is not responsible for any shipping charges or fees. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.  

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